Return Policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To initiate a return, you can contact us at: support@tablearc.com. Please note that returns must be sent to the following address: 71 Avenue Jean Jaurès, 33150 Cenon, France. If your return is accepted, we will send you a return label along with instructions on how and where to send your package. Items returned without prior approval will not be accepted.

You can always contact us with any questions regarding returns at support@tablearc.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and resolve it.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns on hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

14-Day Withdrawal Period in the European Union

Notwithstanding the above, if the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason, and without justification. As mentioned above, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Contact Information

For any questions regarding this Return Policy or to exercise your rights, please contact us at:
Darwin Eco-système, 33100 Bordeaux, France
Phone: +33839063472
Email: support@tablearc.com